Get in Touch

Demo requests are responded to within 1 business day. Technical questions get engineer responses, not templates.

Contact Information

  • 2100 Geng Road, Palo Alto, CA 94303
  • +1 (650) 417-8263
  • info@kernelrun.com
  • Mon–Fri, 9:00 AM – 6:00 PM PT

Contact channels

Demo requests

Use the form or email info@kernelrun.com with your account count and primary cloud provider. We will schedule a 30-minute call with an engineer.

Technical questions

Questions about IAM role setup, metric ingestion, or integrations. Answered by the engineering team, typically within 4 business hours.

Enterprise and partnerships

Custom deployments, reseller discussions, or procurement processes. Contact info@kernelrun.com with subject line "Enterprise".

Send a Message

What happens after you reach out

01

Response within 1 business day

Demo requests and general questions get a response by the next business day. If you submit on a Friday afternoon, expect a reply Monday morning PT.

02

30-minute technical call

A KernelRun engineer walks through your account setup, answers questions about the IAM role, and discusses what the analysis typically finds for accounts your size.

03

Connect your first account

CloudFormation one-click deploy takes 4 minutes. KernelRun starts pulling metrics immediately. Proposals appear in under 20 minutes for most accounts.

04

Review and decide

You see the proposals, the underlying utilization data, and the projected savings. No schedules run until your team approves them in Slack or the dashboard.